We know that the Operations and Back Office teams are the heart of the channel and we can’t succeed without them! The OpsBeat Award is a new, fun way for Comcast Business to recognize those individuals who consistently go above and beyond!

Winners will earn a customized award and recognition. Come back to The Download each month for the OpsBeat award winner announcements.

The inaugural OpsBeat winners are below. Congrats to all who won!

Winners

Karina Escamilla, Intelisys, a ScanSource Company

Karina has been instrumental to ensuring that orders submitted by the team at Intelisys go through smoothly. Any time there is any issue, she is quick to jump in and seek solutions to move the order forward. She is always very responsive to any requests made of her and does so with a smile and positive attitude. She approaches every interaction with a solution-based focus while still remaining friendly and professional. Karina is an asset to the team at Intelisys.

Kristy Riemenschneider, iProspect

Kristy has been a part of the iProspect/Leapfrog team for several years and consistently demonstrates quality order management from all aspects. She has continually worked her C3 open order funnel daily and sends out bi-weekly trackers to ensure all orders are moving through Comcast. Often, she will tag in a PSC/PAC when additional information is needed to move the order forward or to Closed Won. She jumps in quickly on escalations and is a pleasure to work with. She is clearly the glue to successful numbers for iProspect!

Donna Harte, Telecom Consulting Group (TCG)

Donna is a sales support representative who has been with TCG for six years and has shown exemplary work from submission to install for TCG partners. She is a pro and maintains a constant knowledge on the C3 portal, products, and our process. Her kindness and professionalism with our PSC team goes a long way as she communicates and mediates between the partner and our team.  Donna is dedicated to her work and to her peers.

Chelsea Crump, Telarus

Chelsea is an advocate for Comcast Business Solutions Provider Program, and is always eager to explore new initiatives with the goal of process improvement. She is a go-to volunteer when we need a trial or feedback on a particular item. During her tenure, Telarus has grown to be our #1 selling TSD – this growth is certainly in no small part due to her efficiency, problem solving, and leadership.
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