C3 Order Entry Certification

You will need to complete the two C3 webinar tutorials below in order to prepare for the certification test. The C3 certification test request form is located at the bottom of this page below the last C3 webinar tutorial.

After you have completed both C3 webinar tutorials, please submit the form below. Once the training team receives your request, they will send you the certification test. If you successfully complete the test, you will receive your certification (please allow 24-48 hours for processing).

Upon receiving your C3 certification, your login credentials will be requested on your behalf. Taking 7-10 business days to be provisioned before you will receive your new C3 login credentials.

Please Note: CPQ is disabled. Partners, please fill out an FSR (Fiber Survey Request form) and attach to your opportunity after your build it in SalesForce. The FSR can be found in the library by searching the term:  FSR

1. Business Class Opportunities in C3

This training webinar will guide you through creating opportunities in C3 for Business Class TV, Business Class Voice and Business Class Internet. Learn how to prequalify locations, create prospects, convert prospects into accounts, add sites, add contacts and assign contact roles.

2. Fiber Opportunities in C3

This training webinar will guide you through creating opportunities in C3 for Comcast Business Ethernet Services including: Ethernet Dedicated Internet (EDI), Ethernet Private Line (EPL), Ethernet Network Services (ENS) and Ethernet Virtual Private Line (EVPL). Learn how to prequalify an order in C3, create a prospect, convert a prospect into an account, add sites, add contacts, assign contact roles and configure fiber products.