While leveraging the Prequalification page in C3, you can view both Serviceability and Salability Results for a site, which will help determine the next steps for the address you input. There are some subtle differences between Salability and Serviceability that you should keep in mind.
The Serviceability Results section shows the distance to nearest Fiber/Coax network point, distance to nearest Fiber/Coax customer, as well as whether the site is a Fiber lit building or not. These values, combined with the Map View, provides a guide for the Serviceability Results for a given address.
The Map View provides an aerial view of the geocoded address in relation to our plant, as well as surrounding streets and landmarks which will level set serviceability expectations for a potential customer.
In the Salability Results section, the results do not determine serviceability for the address input, rather it is an attempt to provide additional guidance about how quickly you may expect services installed for the address input. The Salability Results section leverages data from previous surveys for both transport types, as well as distance to nearest Fiber/Coax plant and distance to nearest customer based on the address input. Those results will be translated into a color-coded result for both Fiber and Coax.
Salability leverages a color-coding system that allows you to quickly identify if the potential customer will get installed fairly quickly, or if we need the order to go through construction. Regardless of the salability information, the internal CSPP Support team will continue to leverage survey results to determine what an order needs to proceed. We believe the Salability data is 85%-90% accurate depending on the metro area. Over time we expect that accuracy level to improve as additional information is fed into the Salability database.
Note: Please remember, if the address you entered is not in the Salability database, the results section will return a message of “Information Not Available.” This has no impact or relevance to the Serviceability Results information. It just means that currently the address is not in the Salability database.
Below is a chart that will help you with interpreting your color-coded Salability Result:
