As you know, your password for the Comcast Control Center (C3) must be reset annually. To help you prepare for that change, an email notification will be sent to you prior to the required reset date. The email notification shown below will be sent to Business Partners 14-days, 7-days, 5-days, 3-days, 2-days, and 1-day before their password expires. The notifications will stop after the password is changed.
You can reset your password by clicking here. Your new password must conform to the requirements shown below, but it will allow you to change your password to something you can remember rather than a system generated password. And, in order to reset your password, you must know your old password.
Since most of us allow our browser to remember our passwords rather than have to type them in manually each time, a best practice for new users is to change your password immediately to something you can remember. If for some reason you are unable to reset your password or are having some other type of password/access related issue, please send an email to James Kothenbeutel, Cecil Gonzalez, Matt Trujillo, and Greg Trent.
Complexity Requirements:
- Passwords must not contain the user’s entire Account Name (i.e. BP ID) value or entire Full Name value. Both checks are not case sensitive.
- Effective June 2, 2021, Comcast account passwords by BPs must now contain at least 16 characters.
- Other types of complexity (e.g., including numbers, combination of upper/lower case or special characters in your password) are no longer required.
- May not use any of the last eight passwords.
