Comcast Control Center (C3) users must adhere to Information Security Requirements (ISR) established by Comcast.
It is a violation of Comcast security policy to share user credentials and passwords with multiple users.
Section 6.11.3 outlines this specific security requirement. Users that are suspected of violating security policies outlined in the link below and/or in contracts with Comcast may have their access disabled permanently. Sub agent user access is granted and subject to their TSD’s contract with Comcast.
Be sure to review the policies and requirements below:
