The PSC Checklist was introduced to standardize the scrub process for BC Only Opportunities. In an effort to consolidate all PSC Checklists that have been Rejected, all partner users have been provided with a report named PSC Checklist Rejected Status.
You can find the report by clicking the Reports tab and selecting the Indirect Portal Agent Reports folder.
The report will provide you with key details for each PSC Checklist that has been Rejected so you can get one summarized view of all your Rejects. Each Reject will have a Reject Reason and Scrub Decision Detail provided by the assigned PSC.
A field that has recently been added to the PSC Checklist that will be available within the report is the Partner Notes field and it can be leveraged to notate steps taken to resolve a reject. As you can see from the screenshot sample below, the report will provide information to the various back-office support teams to further simplify the reject process amongst our business partners.
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