Comcast recently updated its password requirements for Business Partners (BPs) to align with industry and regulatory standards, better secure its systems and help protect its customer, employee and company data. Here’s what’s new:
- Effective June 2, 2021, Comcast account passwords by BPs must now contain at least 16 characters.
- The requirement to reset passwords will be reduced from once per quarter to only once per year.
- Other types of complexity (e.g., including numbers, combination of upper/lower case or special characters in your password) are no longer required.
The next time you change your Comcast account password (because it is due to expire or for any other reason), your new password must adhere to these requirements. You will receive advance notice when your password is due to expire.
What to Do
No action is required at this time, but please look for another communication when your password is due to expire. While you can change your password at any time, we recommend you wait until after June 2nd if you want to change it before it expires.
Need Help?
If you have questions, email Tanu Mittal, Joseph DiBella, Matthew Trujillo, and Greg Trent.
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