When logging into the Comcast Control Center (C3) you may encounter a few error messages such as your bp account being locked or your password needing to be reset. In the past if you required assistance, you had to email our team for assistance. Moving forward to enhance the process and improve the overall user experience, you can now fill out the Comcast Control Center (C3) Password Reset Form as seen below. After you have filled out the required fields on the form and hit the ‘Submit’ button an SSR will be created on your behalf, and it will automatically route to our team’s queue to assist. For these requests there will be a 2-3 business hour turnaround time for having these requests completed.
